Vearmde
Curiosity Shop
If you're in Hongkong or planning a trip to Hongkong, someone on our team would be happy to help answer any questions in person.
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Contact
How can we help?
Please use this form to contact us and our team will be happy to help.
For questions about existing orders, please include your order number so we can assist you more quickly.
Support
Order Inquiries
For questions about existing orders, we recommend responding to your order confirmation email. Otherwise, please contact us through the form above and include your order number.
If we happen to be experiencing higher than normal volume, please know that we are working to respond as timely as possible and that it may take us up to 2 business days to reply. We appreciate your patience.
Your order may take longer to reach you than expected due to potential shipping delays. We are working hard to ship your order and apologize for any delay and for the inconvenience this may cause.
Our customer support is available Monday to Friday: 9am-5pm PST
The average answer time is within 24 hours.
Do you ship overseas?
Yes, we offer shipping options to nearly every country in the world. During checkout, you can select a shipping option based on travel times and price.
Can I change my address?
Please login into your account and proceed to the Edit Address option. Here you'll be able to manage your addresses. However, because orders typically ship same day, we cannot guarantee we'll be able to change an address for an existing order.
Can I modify or cancel my order?
Please reply to your order confirmation email with any changes and we'll do our best to accommodate your request. However, because orders typically ship same day, it is unlikely that this will be possible.
Can I place an order over the phone?
We are not set up to take orders and can only offer assistance to those in need over the phone.
Is your website ADA compliant?
We are committed to making our website's content accessible and user friendly to everyone. For more information, read our Accessiblity Statement.
Policies Guarantee
We're committed to your ultimate satisfaction. If you're not happy with our service, let us know and we'll do whatever we can to make it right.
Shipping Details
We offer a variety of shipping options based on budget and speed of delivery.
Return Policy
If you are not satisfied with your purchase, you may return it within 30 days for a refund in the form of the original payment.